Patients love it because, as a new patient, they can fill out their basic info online, and go ahead & schedule their first appointment quickly and easily without having to make a phone call. Web Sched New Patient: New patients schedule their first appointment online, and the appointment appears instantly in your Appointment schedule! *example shows recall reminders by text – this requires integrated texting Practices love it because patients schedule their own appointments, and the appointment appears in the Appointment schedule automatically! With patients picking the slot they want, they’re much less likely to miss/cancel their recall appointment. Patients love it because they don’t just get reminded about their recall appointments, they can follow a link to schedule that appointment right then & there, for a date and time that fits into their busy lifestyle.
Patients follow a link to schedule their appointment, and it appears instantly in your Appointment schedule. With Web Sched Recall, you now have the option to send recall reminders automatically by email or text* when patients meet the criteria for a recall reminder.
#OPEN DENTAL PATIENT PORTAL MANUAL#
Until now, recall was a periodic manual process where a recall list was generated and reminders were sent out manually by selecting patients on the recall list. Web Sched Recall: Automate your recall/recare reminders! * Texting requires Integrated Texting service. When patients e-confirm, their appointment status is automatically updated in the Appointment schedule. Send automated appointment eConfirmations to your patients by email or text* to remind patients of their upcoming appointment. * Texting requires the Integrated Texting service.ĮConfirmations: Automated eConfirmations sent by email or text that allow patients to e-confirm. Send automated appointment eReminders to your patients by email or text*, based on intervals you specify. Practices love it because patients respond more quickly and predictably than other communication methods, minimizing follow-up actions and boosting efficiency and productivity.Īdd Integrated Texting to these eServices to enhance communication with your valued patients:ĮReminders: Automated appointment eReminders sent by email or text. Patients love it because they can be contacted no matter where they are, using a method they’re comfortable with, allowing them to quickly take any action that is needed. Integrated Texting: 2-way texting to reach your patients quickly and effectively, and receive quick responses.
Importing the data reduces data entry errors, and is a super-efficient way to get critical information into the software. Practices love it because when patient forms are retrieved & imported, any linked allergies, medical problems, or medications become part of the patient’s record. Patients love it because it allows them to complete (and in some cases, sign) all the patient forms online before they arrive for their appointment. Patients follow the link and complete the forms online. The link can be used on your website or in an email. Web Forms : Patient forms (sheets) can become Web Forms so patients can complete their paperwork online.Ĭreate your patient paperwork as a sheet in Open Dental, then create a Web Form of that sheet. Practices can set it up so Patient Portal invitations are automatically triggered by a scheduled or completed appointment so all their patients get the access they need to this valuable resource. Practices love it because it allows HIPAA-compliant communication with their patients, and with patients being able to settle their accounts online quickly & easily, it helps keep accounts receivable volumes under control. WebMail allows them to communicate with their dentist and dental practice staff, safely & securely. Patients love it because it allows them to manage their health account: see what treatment has been planned, view their appointments, and even make online payments. Patient Portal: An online hub for patients to view and manage their account online. Having access to the information we need right when we need it, and being able to take care of those items on our “to do” list no matter where we might be is what makes our phones indispensable. In this post, we’ll explore Open Dental’s eServices, and why they are loved by both patients and practices. Do you have a smartphone? Chances are you do, and so do most of your patients.
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